Privacy Policy for River Hills Dentistry
Effective Date: May 29, 2026
Welcome to River Hills Dentistry.
This Privacy Policy describes how we collect, use, disclose, and protect your personal data when you use our Services. By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
Words with capitalized initial letters have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.
Definitions
For the purposes of this Privacy Policy:
"Account" means a unique account created for you to access our Service.
"Affiliate" means any entity that controls, is controlled by, or is under common control with us.
"Company" (referred to as "we," "us," or "our") refers to River Hills Dentistry, 4337 Lynx Paw Trail, Valrico, Florida 33596, United States.
"Cookies" are small files placed on your device that store browsing details.
"Country" refers to Florida, United States.
"Device" means any device that can access the Service, such as a computer, smartphone, or tablet.
"Personal Data" means any information that relates to an identified or identifiable individual.
"Service" refers to our website, appointment scheduling system, SMS (A2P messaging), phone calls, and emails.
"Service Provider" means any third-party company that processes data on our behalf.
"Usage Data" means data collected automatically (e.g., IP address, browser type, pages visited, etc.).
"Website" refers to River Hills Dentistry, accessible from https://dental-implants-valrico.com.
"You" means the individual using the Service, or the company or legal entity on behalf of which such individual is using the Service.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
We may collect personally identifiable information, including but not limited to:
Name
Email address
Phone number (for SMS communications, appointment reminders, and marketing)
Mailing address (including city, state, ZIP code)
Health-related information (if voluntarily provided during appointment scheduling)
Usage Data
Usage Data is collected automatically when using our Service and may include:
Device IP address
Browser type and version
Pages visited
Time and date of visits
Time spent on pages
Mobile device information (such as device type, unique ID, and operating system version)
SMS Messaging and A2P Compliance
Consent to Receive SMS Messages
By providing your phone number, you expressly consent to receive automated text messages (A2P messaging) from River Hills Dentistry, including:
Appointment confirmations
Appointment reminders
Rescheduling notices
Treatment-related follow-ups
Promotional messages
Message frequency varies. Standard messaging and data rates may apply.
Opt-Out Instructions
You may opt out of receiving SMS messages at any time by replying "STOP" to any message, which will immediately unsubscribe you, or by contacting our support team at:
Phone: (813) 521-7158
Email: [email protected]
After opting out, you may receive one final confirmation message verifying your request.
Help Instructions
For assistance regarding SMS messaging, reply "HELP" or contact us via phone or email.
Important Notes
Consent to receive SMS messages is not required to use our services. Even after opting out, you may still receive essential non-marketing messages such as appointment confirmations. We are not responsible for delays, network issues, or technical failures related to SMS messaging.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to monitor activity on our Service and store certain information.
Types of Cookies We Use
Necessary Cookies
Used for authentication and security purposes. These cannot be disabled as they are essential for our Service.
Cookies Policy / Notice Acceptance Cookies
Determine whether users have accepted our cookie policy.
Functionality Cookies
Store user preferences such as login details or language settings.
Managing Cookies
You can instruct your browser to refuse all Cookies or indicate when a Cookie is being sent. However, if you disable Cookies, some parts of our Service may not function properly.
Use of Your Personal Data
We may use your data to:
Provide and manage our Service
Communicate with you via email, phone, or SMS regarding appointments
Send promotional content (if you have opted in)
Manage your account
Provide customer support
Comply with legal obligations
Retention of Your Personal Data
We retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. SMS consent records are retained as required by applicable laws. Personal Data may be retained longer if required by law or for legal purposes.
Transfer of Your Personal Data
Your data may be transferred and processed outside of your country. We will take all reasonable steps to ensure it remains secure and protected.
Security of Your Personal Data
We use industry-standard security measures to protect your Personal Data. However, no method of electronic storage or transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights & Deleting Your Data
You have the right to:
Access your personal information
Update your personal information
Delete your personal information
Request correction of inaccurate information
Withdraw consent for SMS messaging or marketing emails
To request data deletion, contact:
Email: [email protected]
Disclosure of Your Personal Data
We may disclose your Personal Data if required by law or to:
Comply with legal obligations
Protect and defend our rights or property
Prevent fraud or security threats
Enforce our policies
Children's Privacy
Our Service does not target individuals under 13 years old. If we discover that a child's Personal Data has been collected without parental consent, we will delete it immediately.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the content or privacy practices of those third-party sites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and we may notify you via email or SMS when appropriate.
Contact Information
If you have questions about this Privacy Policy, please contact us:
River Hills Dentistry
4337 Lynx Paw Trail
Valrico, Florida 33596
Phone: (813) 521-7158
Email: [email protected]
Website: https://dental-implants-valrico.com